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Impact Bank Privacy Policy

At Impact Bank, our mission is to meet the desires of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. This policy summaries our practices regarding the collection, use, retention and security of nonpublic personal information concerning those customers of ours who obtain a financial product or service from us that is to be used primarily for personal, family or household purposes.

Categories of Information We Collect

Impact Bank collects "nonpublic personal information" about you from the following sources:

  • Information we receive from you on applications or other loan and account forms;
  • Information about your transactions with us
  • Information about your transactions with nonaffiliated third parties
  • Information form a consumer reporting agency

"Nonpublic personal information" means any personally identifiable financial information about you, including information about you on a list, that is not publicly available.

Categories of Information We Disclose

We do not disclose any nonpublic information about our customers to anyone, except as permitted by law. If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this policy.

Confidentiality and Security

Impact Bank is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. Employees are educated on the importance of maintaining the confidentiality of customer information and on these privacy principles.

OUR PRIVACY PLEDGE TO YOU

As a customer of The Impact Bank, you provide us with important information about yourself. We believe it is our responsibility to safeguard your personal and financial information. While some financial institutions share account owner information with other businesses, we are committed to keeping it confidential.

We have developed the following privacy policy to ensure you the confidentiality you deserve. You have our promise that we will adhere to these guidelines. It is our pledge to you.

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

We, our, and us, when used in this notice, mean The Impact Bank.

This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

  • All of our consumer customers who have a continuing relationship with us, such as:
  • Deposit Account
  • Loan Account
  • Safe deposit box
  • Retail installment contract we hold and service

We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information.

We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

nonaffiliated third party is a company that is not an affiliate of ours.

THE INFORMATION THAT WE COLLECT

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with nonaffiliated third parties
  • Information from a consumer reporting agency

INFORMATION WE DISCLOSE ABOUT YOU

We do NOT disclose any nonpublic personal information about you to anyone, except as permitted by law.

THE CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR NONPUBLIC PERSONAL INFORMATION

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

NONPUBLIC PERSONAL INFORMATION AND FORMER CUSTOMERS

We do not disclose nonpublic personal information about former customers, except as permitted by law.

  • Information about your transactions with us
  • Information about your transactions with nonaffiliated third parties
  • Information from a consumer reporting agency