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IMPACT BANK is Temporarily Moving to Drive-Thru Only Service

Blue slab

Because the well-being of our customers and employees comes first, IMPACT BANK will temporarily close lobbies in Caldwell and Wellington, until further notice. Full-service banking will still be available through our drive-thru facilities during normal business hours.

Customers who need access to a safe deposit box, open a new account or meet with a loan officer   should contact customer service at 620-326-3361 or 620-845-6444 to make arrangements.  Masks are required to enter the bank.

As a reminder, you can also access your accounts in the following ways:

  • Use our secure E-Banking or Mobile Banking app.
  • Bank over the phone by calling 620-326-3334. Representatives are available Monday-Friday 8 am-6 pm; after hours, you can use automated features to access your accounts.
  • Visit one of our 5  ATM locations in Wellington and Caldwell.

We will remain vigilant regarding these evolving circumstances and will continue to send updates as needed. You can also find the latest information by visiting

Our commitment to serving you, our employees and communities is our top priority. Thank you for your understanding as we adjust our services.